FAQ’s
Frequently Asked Questions
Common Questions
Most Popular Questions
You can apply for phone financing through our online platform. Simply fill out the application form, providing the required documents and details.
The required documents include proof of identity, and income verification. Details will be specified in the application process.
We offer a range of popular phone models for financing. You can explore the available options on our website.
No, a credit check is not part of our standard process to assess eligibility for phone financing.
The processing time ranges from 5-10 business days.
Yes, you can choose the carrier for your financed phone in Senegal.
In case of missed payments or financial difficulties, please contact our customer support to discuss possible solutions and avoid any negative impact on your financing agreement. Failed payments will result in phone repossessions.
Yes, you can inquire about early repayment options. Terms and potential penalties will be outlined in your financing agreement.
Nixacom provides an optional insurance policy for financed phones, facilitated through a third-party provider. You can contact our customer service, and we'll assist you accordingly.
Some financing plans may offer upgrade options. Please check the Nixacom website for updates on upgrading options.